Services Guide This Services Guide contains provisions that define, clarify, and govern the services described in the quote that has been provided to you (the “Quote”). If you do not agree with the terms of this Services Guide, you should not sign the Quote and you must contact us for more information. This Services Guide is our “owner’s manual” that …
MSA
Master Services Agreement Hello and thank you for trusting Net Works, LLC (“Net Works,” “we,” “us,” or “our”) to provide you with professional information technology services. This Master Services Agreement (this “Agreement”) governs our business relationship with you, so please read this document carefully and keep a copy for your records. Scope Context. Throughout this Agreement, references to “Client,” “you,” …
Dedicated IT Support for Growing Businesses
Having a dedicated IT support team is crucial for any business that relies on computer technology to function. IT professionals are responsible for providing technical support, implementing security protocols, maintaining and updating the technical infrastructure, ensuring scalability, strategic planning, and ensuing smooth business operations. So what does all of that mean, exactly? Technical support: A dedicated IT support team troubleshoots …
VoIP
Business VoIP Services (Voice Over IP)Let’s face it: No one ever knows their party’s extension. Callers rarely have all the information they need at their fingertips. Our simple, cost-effective VoIP Services gives the ability to route calls to the correct person whether in the office, home or on the road.Business VoIP with all the bells and whistles Functionality such as …
What Makes a Good Disaster Recovery Plan?
With the potential risks to a business from natural disasters, technological failures, and cybercrime it only makes sense to have a response plan in place. Add to that the risks posed by cybercrime, ransomware attacks, and workplace accidents, formal risk management is obviously a worthwhile investment. A good disaster recovery plan needs to reflect careful thinking about the types of …
What Should Your Network Infrastructure Look Like?
As with everything else related to information technology, computer networks are evolving. New technical capabilities, new work habits, and new security threats lead to new demands for network performance, security, and reliability. An old-fashioned network architecture was well-designed when it had servers, hard disks, routers, and a firewall. It was usually serving certain physical locations, though those locations may have …