Having a dedicated IT support team is crucial for any business that relies on computer technology to function. IT professionals are responsible for providing technical support, implementing security protocols, maintaining and updating the technical infrastructure, ensuring scalability, strategic planning, and ensuing smooth business operations. So what does all of that mean, exactly? Technical support: A dedicated IT support team troubleshoots …
Business VoIP Services (Voice Over IP)Let’s face it: No one ever knows their party’s extension. Callers rarely have all the information they need at their fingertips. Our simple, cost-effective VoIP Services gives the ability to route calls to the correct person whether in the office, home or on the road.Business VoIP with all the bells and whistlesFunctionality such as Call …
Business Network SecuritySecurity isn’t just for your computer; it’s essential for every device connected to the internet. Unauthorized access or malicious software can be more than frustrating—it can be costly and catastrophic. Many businesses must comply with government and industry regulations like HIPAA, PCI, or ALTA which require maintaining a high level of IT security. Navigating these security compliance requirements …
With the potential risks to a business from natural disasters, technological failures, and cybercrime it only makes sense to have a response plan in place. Add to that the risks posed by cybercrime, ransomware attacks, and workplace accidents, formal risk management is obviously a worthwhile investment. A good disaster recovery plan needs to reflect careful thinking about the types of …
As with everything else related to information technology, computer networks are evolving. New technical capabilities, new work habits, and new security threats lead to new demands for network performance, security, and reliability. An old-fashioned network architecture was well-designed when it had servers, hard disks, routers, and a firewall. It was usually serving certain physical locations, though those locations may have …
No one in the business world can afford to ignore cybersecurity when you look into managed IT services. Perhaps everyone knows that but some business owners expose their operations to unnecessary risks by taking an informal approach. This is understandable for a sole proprietor who installs his or her own software patches and runs anti-virus software. However, if you are …
